RMA Server

May 29, 2018


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Service and download – quick access to the most important data of your server order! In close cooperation with our customers, we have revised the service and download section of our online shop. the content was divided so that you have quick and easy access on the data of ordering hardware as a customer. The new service area for your hardware orders at a glance: real-time display of the order status of all the orders collection of all products equipped with serial number all open service requests or done – all orders, shopping carts and offers-Thomas Krenn Wiki of the order status – current actions: “Job status” presents an overview of the hardware products ordered in real time. The timely delivery status of the forwarding company finds himself next to the product name with the current serial number. All products of the last 30 days can appear on request. Click Cloud Computing to learn more. My products: After successful completion of an order enters the purchased goods in the “my products” section and added the inventory. For all products, there current download options, including drivers, helpers, and data sheets. Also could be read as a feature the determined current values of the device and continue directly to the product, RMA applications written or support request.

My service requests: Under “my service requests” are then edited the RMA requests, as well as the support tickets and played with a serial number. Through a filter then all entries can be easily found. Ongoing actions: to contain all orders, deals and shopping carts. Customers can be pursued all companies of recent times and viewed under “Current promotions”. Thomas Krenn Wiki: New is the internal wiki by Thomas-Krenn. There different competent authors from the company jointly assemble knowledge and information about servers and hardware technologies (www.thomas-krenn.com/ en/wiki/main page).

In addition to the categories of server hardware and server software news, system solutions or additional topics to the dispositions are available. The integrated search facilitates finding the desired content. Up-to-date with the download area Thomas-Krenn.AG current driver for your system, available at Thomas Krenn in the download area for datasheets, firmware, manuals, software, drivers, and test reports to various hardware products and server operating systems (www.thomas-krenn.com/ de / download.html) available. To keep track, through selection of different categories, the selection can be reduced easily. The search with the help of the existing serial numbers by finding all necessary data are child’s play is also handy. Each driver has been tested extensively by us and catalogued. Also remain available older versions in the archive and guarantee optimum support older hardware components of the download section of the server shop at a glance: matched – latest drivers tested by us – download find categories – download search for serial numbers – customers – easy to use – older versions in the archive available the Thomas-Krenn.AG is the leading online shop for server, server solutions and quality hosting service (www.thomas-krenn.com). The portfolio ranges from rack server, Silentserver to solutions for HA-clustering, virtualization, storage and system solutions. Knurr network cabinets, TFT drawers, and a wide range of network accessories complete the offer for the customers.