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QSL Expands Customer Service Always

Provide helpdesk and app delivery forecasts with real time information Meyer quick service logistics (QSL) has its customer service further expanded: restaurants from the foodservice received from immediately detailed real time forecasting their delivery dates on the QSL helpdesk or the individual access to the online platform. Baby clothes may help you with your research. “Friedrichsdorf, 17 January 2014 – we know from experience that it is crucial for our customers to know the delivery time as exactly as possible”, explains Florian Entrich, Managing Director of QSL. “Because they have to provide staff for the appropriation of the fresh goods at the right time.” “The full service provider now meets this need with a new IT service: about the QSL-helpdesk and in the PIMM’s online platform” (personnel information management monitor) of the software manufacturer Procuro real time forecasts available recently. It has QSL Geo coded in the course of the route optimization the locations of all customer stores in the system. In addition, all vehicles with telematics modules were equipped, send not only the vehicle location via mobile phone, but transfer also temperature data in real-time in the MRP system. In the software solution in addition the planned distribution routes are stored, so that automatic time forecasts can be created through the programme. If a truck unable to meet the agreed delivery time window by the current traffic situation or other delays in the process, exact information available the store about it, he can calculate with arrival time.

At each unloading point we register the beginning of delivery and have entered in our system the average length as the reference value,”Florian Entrich reports. Taking into account the current traffic situation our helpdesk can find as accurately as possible the restaurant about postponement.” Online and in the iPIMM app QSL provides the information its customers currently in a test phase but also online. With their individual access to the PIMM platform you can Retrieve time predictions themselves. This is true even for the iPhone app iPIMM”, that free can be downloaded in the app store. It provides the estimated time of arrival of the trucks of each store and finds out whether and how many other unloading points is still previously supplied.

“Florian Entrich: so the restaurants can read even more precisely, when within the agreed time window arrives our vehicle with them.” Access data for the test of the online platform are available through the QSL-helpdesk. For more information, press contact: Uwe Berndt main view Agency for public relations of Rossdorfer Street 19a 60385 Frankfurt phone: 0 69 / 48 98 12 90 business contact: Meyer quick service Logistics GmbH & co. KG woman Daniela Bappert Otto-Hahn-Strasse 11 61381 Czemins village phone: 0 6175 / 93 45 0 Meyer quick service Logistics GmbH & co. KG (QSL): the Meyer quick service Logistics GmbH & co. KG organizes the full supply of 1,300 quick service restaurants in Germany, Austria, of Switzerland, Luxembourg, France, Italy, Slovenia, Czech Republic, the Slovakia and Russia.