sysob all-round carefree package: service and support-plus for reseller Schorndorf, 07th September 2010 the project trend such as data loss prevention (DLP) or traffic management for dealer often presents a challenge. In particular in small and medium-sized companies the time or the expertise in these areas is missing frequently, to provide customers with the most suitable IT solution. Against the service concept is super value add of value added distributor of sysob (www.sysob.com). The sysob specialist reseller help in handling their IT projects from the first analysis of the notion of suitable products to the configuration and commissioning of solutions. Specially formed Division is responsible for the technical advice, support and training the reseller sysob IT service and support. Thus, the value added distributor (VAD) is expanding its portfolio of services and these supplemented with additional professional services for the channel. How to benefit Retail partners not only in sales and consulting, but also in the distribution range of services which they can use as a guide in trends such as DLP, Web application firewall (WAF), and network access control (NAC).
Professional services include both pre sales and post sales services IT projects in safe hands. So the sysob experts supervise the projects from the first analysis to implementation and also beyond. The pre sales services include creating compliance audits and security scans, the notion of appropriate product solutions, as well as the technical presentation for the end customer. In addition, specialists perform online demos, webinars or workshops for the end customer and take the test position of the solution. The technical project support during the evaluation process, as well as helping create the offer are also”part of the great value add. Additional post sales services, such as, for example, configuration and commissioning, second level support, managed services, as well as practical Training for customers and staff complete the all-round carefree package.