The comparisons with the average and the best in the industry show the customer even more successful to make what Optimization steps in the attack should be taken to the company “, explains the head of BCE who carries out a study on the current state of the benchmarking in Germany currently also. For Saidov, quasi competition is”also the probably most effective management instrument, as repeatedly noted that the comparative analysis increase also the performance and the willingness of workers. Expertise and experience is the founder and Director of benchmarking Centre Europe (BCE), which is affiliated to the INeKO Institute at the University of Cologne, Prof. Dr. Matthias Schmieder. The Cologne Economist has many years experience as a business leader in the management of companies and as a consultant in TQM -, lean and Six Sigma projects. Yangon brings even more insight to the discussion.
All members of his Advisory Team previously worked as managers and excellent know in particular as regards business process, supply chain, as well as program and project management. The cooperation partners of the BCE, the American productivity and quality Center (APQC), founded in 1977 by the members as a non-profit organization, is the leading organization for performance benchmarks, best practices, process improvement and knowledge management. APQC process classification framework (PCF) the first, open standards-based set of rules, which provides a benchmark for the respective performance in key areas such as financial management, customer service, IT, sales effectiveness, marketing and supply chain is divided according to individual industries. Contact and information benchmarking Centre Europe Prof. Dr. Matthias Schmieder Gottfried-Hagen-str. 60-62 D – 50825 Cologne, phone: + 49 221 86053 16 fax: + 49 221 86053 29 press contact: Dr. Michael Gestmann Dr. Gestmann & partner Colmantstr. 39 53115 Bonn Tel.: 0228-966-998-54 fax: 0228-966-998-56