Time Management

April 27, 2018

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Time for understanding the pose and the customer demands, time for communication, time for work on behalf of, time for quality control and report generation the BPO service provider of long-distance and Middle East have though about considerable cost advantage, however enjoy due to their popularity always decreasing lengthy service process at European and American customers. Represents a decisive competitive factor in today’s age of time and an ever growing importance to successful time management at the BPO service. The length of time for a service order processing generally consists of 4 parts, and in following these 4 parts are called jeweilgs and briefly entered on the possibilities for the reduction or control of the duration. 1st time in understanding the pose and the customer claims of the BPO employees must customers through informative advice and targeted questions using keywords (such as technical indicators, total time, etc.) cause or help accurately and in detail to their requirements and wishes. It would be better if some templates from the end result of certain services (such as Web design, Flash design, etc.) are at the BPO service provider, which can serve the customer as a reference and help them, directly and vividly describe the desired result.

Here to use more time to eliminate all potential ambiguities and uncertainties, which may later lead to unexpected circumstances. After intensive collaboration a reasonable, acceptable for both sides time frame to work out finally. 2nd all necessary information and data exchanges include time for communication to communicate with customers in the course of the execution of the order, the customer and BPO service providers usually reside in different continents, communicating mostly through modern information and communication tools is synchronous (call, Skype-call, etc.) or asynchronous (E-Mail, messages etc.). Is the most asynchronous communication Cases cheaper (or free) and is especially suitable for the display of complex content, which is hard verbally explained, beyond the time zone problem is bypassed, because this no real time interaction takes place.